£±,Do I need register ?
No, but if you register,you will enjoy the discount policy and we will return part of money back to your account.¡¡
£²,What¡¯s the discount policy?
As a member,you will enjoy the discount policy.The discount is,
|
Total amount
(Note:the payment of shipment isn¡¯t included) |
Discount |
|
|
0 % |
|
|
5 % |
|
|
10% |
|
|
15 % |
|
|
20 % |
|
|
25% |
|
up to20,000$ |
30 % |
|
call us for detailed information |
NOTE: Will have no money back for the payment of the freight as they are not the money we get.
3, How to use the money in my account?
You can use it anytime for the products from us or the freight,just send us an email from your register email account.
NOTE: When you use the money in your account,you can"t have the commission from this amount and can"t add this amount to your goal( total amount you have ever purchased from us).
4, How should I pay, if I have a discount?
You have to pay for the amount 100% first. But after 2 business days,your account will be added as discount back.
5, Who are the suppliers?
We produce the products ourselves, no second hand. We have our factories, gallery , artists ,painters and workers. So it is the cheapest way to purchase the products from the factory with the quality guarantee.
6, Can I have the 100% money back, if I don"t like it?
Yes,if for some reason you don¡¯t like it, just return it to us by USPS or by air.We will make 100% refund as soon as we get the painting back. The freight you paid can"t be returned, as¡¡it is the one you pay for the shipper.
7, What payment do you accept?
At present,we accept private remittance.
8, What is the minimum order?
No minimum for oil paintings.¡¡
9, From where I get my order?
Usually you get your order from our warehouse in China
10, About the shipment
You can select the shipping ways: by express, by air or by seaship.
By express, no minimum limit.
By air, 45 Kg at least.
By seaship, 100 Kg or 1 cubic meter at least.
By air and by seaship, you have to clear the customs yourselves
11, What¡¯s the shipping time?
If we have the products in stock,
by express, it takes 3 to 4 business days,
by air, it takes 6 to 8 business days,
by seaship, it takes 25 to 35 days.
If we don"t have your order in our warehouse, it takes about 3 to 4 weeks for us to finish an order.
12, Is the information of¡¡your customers¡¡treated as strictly confidential?
Yes ,of course.
13, Is ordering on line safe?
Yes,we promise it¡¯s 100% safe
14,If . I have questions more, What shall I do?
You can call us, fax us or email us.
15, Is there a minimum to order a few samples to display?
At the time being,we just receive orders to our minmum limit.Please tell us your need by e-mail, we will consider it.
16,What are the sizes of your products?
We have standard size.Also we can produce the paintings according to your special order.
17,Do you have enough paintings in stock that we can purchase on line?
Yes, we do have quantities of oil paintings in stock. You can make your best choice.
18,Do you offer additional discounts?
Since we have our own factories, we are able to offer competitive prices. We do also have a program which you can sign up for in which you can gather¡¡commission points which can be redeemed for future purchases. If you register, you will take part in the program. Please visit our FAQ page to get the discount information.
19,Do you deliver the freight directly to our city?
Yes,the freight charges are for delivery to the closest port to your city
20,What about customs documents for clearance for merchandise being sent by seaship?
When the merchandise leaves China by ship, our office will fax you a copy of the bill of lading.
And we will send you all the documents by express for your clearance. It is very easy for you to clear the customs. And on our documents, you can find the shipping company phone number. So you can call them for the delivery time. And you can let the shipping company help you to clear the customs and send the merchandise to your door.
21,How can I communicate with the local shipping company?
We¡¡will send you the fax with the telephone number and fax number of the shipping company. You can call them for the estimated delivery time.
22,What is the difference between the quality of Commercial, HQ and TQ?
Paintings are divided in 4 different qualities:
Econamic Quality
Commercial Quality
High Quality
Toppest Qualtiy (Museum Quality)
Commercial quality is good for people hanging in their home or offices. Please visit¡¡our website:www.0086art.com . You can send us the Commercial images that you like, you will have the choice to have them painted in High quality.
High Quality is a good middle quality. The paintings will have good style, and the color tones and detail will be more accurate than Commercial, but not be so excellent as the Museum Quality. You can select images on our site or send your own images to be recreated.
Toppest (Museum Quality) is the best of the 3 kinds. You can select images on our site or send your own images to be recreated. The details, styling and color tones will be well-done.
23,How are your paintings ?
We can only promise that our oil paintings are the best. We offer a 100% Guarantee on all of our products
|
